Confirmed presenters include…

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  Vince Pierce is a global business transformation and operations leader with over 20 years of experience driving high performance in Fortune 500 companies. He is currently serving as Senior Vice President of Global Business Transformation at Office Depot and on the board of advisors for Kids in Distress (Palm Beach) and the Process Excellence Network, a division of IPQC. He provides senior leadership at Office Depot for large-scale transformation programs in Retail, Merchandising, and Global Supply Chain, Process Excellence (Lean and Six Sigma), Finance Shared Service Operations and Enterprise Program Management Office (PMO). View Session

  Vince Pierce
  SVP Global Business Transformation
  Office Depot

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  Estelle Clark is Group Director of Business Assurance, responsible for ensuring that the management system is effective in mitigating business risk. The role includes setting policies and practices for quality, health & safety and environment, but more importantly ensuring that the management system is flexible to meet the changing needs of the business and supports Lloyd’s Register in delivering products and services that create superior customer satisfaction. Prior to joining Lloyd’s she held similar roles at Alstom Power, Fujitsu Services and the UK Financial Ombudsman Service. She is a Chartered Quality Professional, a Fellow of the Chartered Quality Institute and a Member of their Board of Trustees. View Session

  Estelle Clark
  Group Assurance Director
  Lloyd’s Register

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  Charles Aubrey is Vice President at AndersonBrecon Pharmaceuticals and is Chairman of the Asia Pacific Quality Organization and Representative to the World Alliance for Quality. In addition, Charles is an Academician and Vice President of Conferences for the International Academy for Quality. He has authored several books including Quality Management in Services and Teamwork-Involving Employees in Quality and Productivity and has published over 100 articles and papers that have been translated into a variety of languages including English, Spanish, Italian, Portuguese, Chinese and Arabic. View Session

  Chuck Aubrey
  Vice President
  AndersonBrecon Pharmaceuticals

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  Arnab Banerjee is Programme Manager, Continuous Improvement at Transport for London. He has spent his whole career in heavy engineering - firstly in power generation and now transport. His previous roles have spanned tendering, sales, strategy and organisational development in international environments. His current passion, in addition to change management, is knowledge management and how to create a culture of user-led improvement - particularly in an 'old' industry. View Session

  Arnab Banerjee
  Programme Manager
  Continuous Improvement at Transport for London

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  Nigel Barnes has worked for many years in the change management industry both in the public and private sectors. He has been with Euroclear’s Lean Team since 2008 leading both transformation and continuous improvement projects. Nigel is currently involved in exploring new ways in which Euroclear can keep progressing in the field of continuous improvement. View Session

  Nigel Barnes
  Knowledge Manager
  Euroclear Bank

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  Bradley Miller is Senior Manager, Continuous Improvement, at NRG, one of the largest power generation and retail electricity businesses in the US. Prior to joining NRG, Bradley worked in the healthcare and financial services industries. He is an experienced Lean Six Sigma specialist and change leader. View Session

  Bradley Miller
  Senior Manager, Continuous Improvement
  NRG

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  Laura Graham is Program Leader of Business Process Improvement at Navistar, a large US-based manufacturing conglomerate, where she manages a portfolio of process improvement projects contributing to $200M in annual savings. She has a black belt certification in Six Sigma and a proven track record of implementing process change. View Session

  Laura Graham
  Manager, Business Process Improvement
  Navistar

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  Dan Neason has over 15 years of experience in the consulting and technology industries including project management positions at Product Data Integration Technologies, Modulant, Inc., and Cambar Software, Inc. In those positions he lead multi-million dollar projects for the Department of Defense and Fortune 1000 corporations such as Epson America, ACCO Brands, Hagemayer, and Ingram Micro. In his earlier career, Mr. Neason’s experience focused on supply chain execution, ERP implementation, systems integration, data interoperability, and management of large volume production systems. This background helped develop the methodologies that Modus21 now employ.View Session

  Dan Neason
  Vice President and co-founder
  Modus21

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  Eric Michrowski is winner of PEX Network's Deployment Leader of the Year Award 2012 and senior Lean Six Sigma & Process Excellence practitioner who supports deployment at Western Canada's largest telecommunication company, TELUS. He is an experienced leader having worked in process improvement deployments across four distinct sectors ranging from Investment Banking, Logistics, Telecommunications and Aviation. View session

  Eric Michrowski
  Director of Process Improvement Centre of Excellence
  TELUS

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  Chris Wan is a Business Consultant leveraging 10 years of experience in the IT and Process Improvement space to drive business outcomes. His primary focus is on embedding a holistic approach to process improvement into organizational culture through a varied application of methodologies such as Appreciative Inquiry, WorkOut, Kaizen, CAP and Lean Six Sigma to achieve desired business outcomes. View session.

  Chris Wan
  Process Improvement Methodology Expert and Business Consultant
  TELUS

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  Gregory North joined Xerox in January 2011 and is responsible for leading the company’s Lean Six Sigma program as it continues on an ongoing business transformation journey. Since 2003, Gregory was with Fidelity Investments, most recently as senior vice president, Process Excellence Workplace Investing. During his tenure at Fidelity, he led numerous quality and transformation programs and was responsible for developing and deploying its global quality systems standard, Lean Six Sigma program and Management by Fact process management system. Prior to this, Gregory held a range of business excellence and quality positions at M/A – COM Wireless Communications and Electronics, part of Tyco International. Gregory is a certified Master Black Belt and holds a B.A. degree from the College of William and Mary. He and his family reside in the Rochester, NY area. View Session.

  Gregory D. North
  Vice President
  Xerox Corporate Lean Six Sigma

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  John Macdonald is Global Manager Business Processes at TNT Express where he leads a cross functional process design authority team, linking strategic requirements to front line capabilities and acts as the key facilitator of strategic innovation change programs. He has over 10 years of process model development, implementation and day to day practical experience coupled with over two decades of experience in the express and postal supply chain market, working in a variety roles and international placements. He is also a Certified EFQM Master Assessor and has an MBA from Strathclyde Business School. View Session.

  John Macdonald
  Global Manager Business Processes
  TNT Express

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  Mark Stewart is the Lean Six Sigma Deployment Leader for Xerox Europe, a role in which he takes strategic and operational leadership of Xerox deployments. He has led the Qwiksolver problem solving model to deploy lean sigma methodology across the entire organisation. Mark obtained a Bsc in Mechanical Engineering from the University of London in 1979 and has been working with Xerox for over 30 years. His previous roles have included purchasing, product development, change management SAP implementation and, predominantly, a number of roles integrating Lean Six Sigma at Xerox before entering his current role to lead deployments across the enterprise. View Session.

  Mark Stewart
  Lean Six Sigma Deployment Leader
  Xerox

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  Bryan Robertson is a passionate leader of change that puts the Customer and the Employees at the heart of the transformation activities, to ultimately achieve cultural change and extraordinary performance improvements. Bryan started out in the construction industry as a Project Manager moving into Motorola where he was asked to lead large scale transformation programmes utilising a variety of continuous improvement tools and techniques. Moving onto a global telecoms company Bryan was responsible for the programme teams across 24 countries. He joined RBS in 2003, where he has been involved in transforming Procurement, Property, Change and Operational performance. Bryan is currently leading the Lean Transformation Programme for Direct Line Group to build Lean Leadership capabilities in all 14,000 employees across several locations in the UK and Europe to ultimately improve the Customer Experience, Employee Engagement and overall operational performance. View Session.

  Bryan Robertson
  Director Lean Transformation
  Direct Line Group

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  John S. Hamalian has worked in Global 100 companies in the Automotive and IT industries for more than 25 years, with assignments based in the USA, China, Korea and Singapore, currently as Asia Regional Lead of Business Excellence. Since working for a former Toyota manager in the late 1990s, John has been leading Strategy and Lean execution in (15) countries in total, mainly in Asia. John holds an MBA from Fordham University in New York and a Bachelor Degree in Engineering from Kettering University in Michigan. He is an active speaker in Lean Six Sigma Conferences as well as at universities and the Singapore Productivity Association. View Session.

  John S. Hamalian
  Regional Director
  Lean Six Sigma Asia, Dell